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Legal Information
Last updated 7 October 2026
Website operator and seller
- Company
- Hong Kong TV Shopping Network Company Limited
- Legal form
- Private company limited by shares, incorporated in Hong Kong
- Company number
- 2037066 (Companies Registry, Hong Kong)
- Registered office
- 1 Chun Cheong Street, Tseung Kwan O Industrial Estate, New Territories, Hong Kong
- Represented by
- The board of directors of Hong Kong TV Shopping Network Company Limited
- support@gemavelle.shop
- Telephone
- +852 5012 9621 (Monday to Friday, 10:00–18:00 Hong Kong time)
- Brand
- GEMAVELLE
- Website
- gemavelle.shop
Responsible for content
Hong Kong TV Shopping Network Company Limited, at the address above.
Consumer disputes
Please contact us first; we answer within one business day. Consumers in Hong Kong may contact the Consumer Council (a complaint and conciliation service, not a regulator) or use the Small Claims Tribunal for claims up to HK$75,000. Consumers elsewhere may contact the consumer advice body in their own country. We are not obliged and do not currently commit to take part in dispute resolution proceedings before a consumer arbitration board.
Terms and policies
- Terms of sale
- Returns & refunds and withdrawal form
- Delivery
- Privacy Policy, Personal Information Collection Statement and Cookie Policy
- Payment & security
- Accessibility
Images
Product and room images on this site were created for GEMAVELLE to show the products, their proportions and how they are used. Items used for styling are not included with the products.