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Withdrawal form

Last updated 7 October 2026

Use this form to tell us you are withdrawing from a purchase or returning items under our 30-day returns promise. You do not have to use it — an email to support@gemavelle.shop works just as well. You will receive a copy by email, and we reply with the return address within one business day.

To Hong Kong TV Shopping Network Company Limited, 1 Chun Cheong Street, Tseung Kwan O Industrial Estate, New Territories, Hong Kong, support@gemavelle.shop:
I hereby give notice that I withdraw from my contract of sale of the following goods:

We use these details only to answer you. Personal Information Collection Statement

Model withdrawal form (text version)

(Complete and return this form only if you wish to withdraw from the contract.)

— To Hong Kong TV Shopping Network Company Limited, 1 Chun Cheong Street, Tseung Kwan O Industrial Estate, New Territories, Hong Kong, support@gemavelle.shop:

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)

— Ordered on (*) / received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this form is notified on paper)

— Date

(*) Delete as appropriate.